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Terms and Conditions -
LAWNMOWERS
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The terms and conditions of hire set out herein are the only terms and conditions upon which the hirer may hire the trailer from the Owner and/or its agent. TERMS AND CONDITIONS OF HIRE 1. In this document the word "Owner" means "AWTR U-Haul Pty Ltd ABN 20 102 898 653(Australia Wide Trailer Rentals/U-Haul) and/or its members or agent”, and the word "trailer" means "trailer, mower and all equipment attached thereto or hired under this Agreement". 2. The hirer agrees the trailer is in a good and serviceable condition. 3. Hirer agrees to insure his/her own property and towing vehicle against loss or damage for any reason whatsoever prior to loading or towing trailer and agrees that no claim for loss or damage can be made against the Owner. 4. The hirer shall use the trailer in a skilful and proper manner and shall not speed or overload it. Trailers of 6' x 4' to 8' x 5' sizes must not be used to carry more than half a tonne. It is suggested that weight should be 60% in the front half of cargo space. The hirer must not exceed 80km per hour. The hirer acknowledges that the Department of Motor Transport requires safety chains and proper lights. It is the hirer's responsibility to comply with all regulations including load capacity of the trailer and of the towing car. In relation to the tandem trailers, the hirer acknowledges that to comply with the Department of Motor Transport regulations the trailer must not gross more than .75 of a tonne without the brakes on the trailer being connected to the towing vehicle. The Hirer guarantees The Owner that they have the knowledge, skill and ability required to enable them to carry out the loading and towing of the trailer without incident or accident. The Hirer will not load or tow the trailer without the knowledge, skill and ability required fulfilling this guarantee. 5. The Hirer agrees that it will not load, tow or otherwise travel with the trailer on any kind of unsealed road/roadway/laneway or any other transportation route. An unsealed road is defined as a road that does not have a sealed bitumen surface. UNDER NO CIRCUMSTANCES ARE THE TRAILERS TO BE TAKEN ONTO THE BEACH. 6. Secure your load - Hirer agrees to secure all property/goods or stock within the parameters of the trailer so as to ensure that the said loads or part thereof will not under any circumstances part from or leave the trailer during transit or otherwise (see clause 3 above regarding insurance). The Hirer will secure their load using suitable tie down materials. (Hirer agrees not to use the winch on the car carrier to secure the load). 7. The Hirer agrees that all fully enclosed trailers are not guaranteed to be waterproof and that the hirer is responsible to take precautions to prevent water damage to any goods they enclose within the trailer. 8. Hirer agrees to carry a spare wheel for the trailer at all times. 9. Upon completion of the hiring the trailer must be properly cleaned by the hirer. Trailers returned in a dirty condition in the opinion of the Owner shall be cleaned at the hirer's expense. 10. This agreement may not be transferred or assigned to any other party without the consent in writing of the owner. 11. The Hirer shall make his own insurance arrangements and assume all responsibility for any liability arising from the trailer while the trailer is in the care and control of the hirer or is being used by the hirer. The trailer is not insured against theft or damage and it is the hirer's responsibility to keep it secure. The hirer is totally responsible for any lost, stolen, mislaid or damaged components or equipment and/or damage and theft of the trailer. 12. The Hirer authorises all charges for the hire of the trailer to be charged and debited to the hirer’s credit card. 13. The Hirer agrees that all additional charges related to the hire of the trailer will be automatically charged and debited to the hirer’s credit card. 14. The Hirer agrees that the licence and credit card provided must be from the same person. 15. The Hirer agrees that in the event of incorrect licence details being provided that the credit card details provided by the hirer is proof of hire. 16. On the termination of the period of hiring the Hirer at his own expense must return the trailer to the address stated within or if no such address is so stated to the Service Station or place from which it was hired. When the trailer cannot be returned by the due time at the expiration of the hiring period (“due time”) the hirer must advise AWTR on telephone no.1300883075 during normal business hours before that due time and advise AWTR of the estimated time of return. When a trailer is not returned by expiration time of the agreed hire period the rental of the trailer shall be treated for charging purposes as a new hiring. The cost of the new hire period (up to 48 hours) will be 150% of the difference between the cost of the original hire period and the cost of actual hire period ending when the trailer is returned plus transaction fees so long as the Hirer advises AWTR of the late return. Failure to return the trailer without advising AWTR of the late return will incur the maximum charge being the daily charge rate as applicable for the first day for the type of trailer hired, being charged daily to the hirer’s account plus transaction fees until the trailer is returned. This charge will also include the daily charge rate being charged for the first 2 days late. Late hiring not advised as above within 24 hours after the hiring expiry date will be considered as stolen trailers and the hirer will be liable to prosecution for theft and all charges associated with recovering the trailer. 17. During the continuance of the hiring, the hirer will not - (a) Sell, offer for sale, assign, mortgage, pledge or underlet the trailer or any interest of the hirer therein; (b) Part with possession of the trailer; (c) Allow any lien to be created in respect of the trailer whether for repairs or otherwise. 18. The hirer acknowledges that the Owner may use and disclose data recorded in relation to this rental in conjunction with any future promotional or marketing undertaken by the Owner or business partners. 19. The hirer shall be responsible for all freight and other charges where incurred by the owner or the hirer in respect of the delivery and return of the trailer except when authorized by the owner or his agent. 20. In the event of a trailer breaking down the hirer shall arrange at his own expense to return it to the owner or its agent forthwith. The period of the hire shall be determined upon such return of the trailer to the owner or its agent; in no event shall the owner be responsible for any expenditure damage and/or loss incurred by the hirer arising out of any breakdown or failure of the trailer. 21. In the event of the hirer being delayed en route, the hirer is required to advise the agent within 24 hours of the expiry time of the contract, as stated on the contract. If further delay is experienced, and the amended arrival time cannot be met, the hirer is then required to give further notice to that effect. The hirer agrees to indemnify the owner against any costs incurred by the owner as a result of the hirer's failure to provide such information. 22. The Hirer will be held totally responsible for any damage caused to the trailer while it is covered by this contract, and will also be liable for all costs incurred in recovery of and repair of the trailer. The Hirer agrees to accept liability for the loss of and/or any damage to the trailer and the deposit will be held as part payment for any damage. 23. INDEMNITY: The Hirer shall indemnify and keep indemnified and save harmless the Owner and the Owner's servants and agents from all damages, suits, actions, claims and demands of every description whatsoever and howsoever arising either directly or indirectly from the use, maintenance, transport, operation of the trailer or otherwise. 24. EXCLUSION OF LIABILITY: The Owner shall not be liable to the Hirer or the Hirer's servants and/or agents from any damages, suits, actions, claims and demands of every description whatsoever and howsoever arising either directly or indirectly from representations, warranties, terms and conditions express or implied (except in so far as statutory conditions and warranties cannot be excluded under Part V Division 2A of the Trade Practices Act (1974) or relevant State legislation), use, maintenance, transport, operation of the trailer or otherwise. 25. OPERATION OF CLAUSE: Clauses 21 & 22 hereof to the extent these clauses are inconsistent with other clauses, terms or conditions of the Agreement clauses 21 & 22 are to override any such other clauses and be of paramount force. 26. The hirer agrees that he will not allow repairs to be carried out or costs to be incurred on the owner's behalf without having first obtained an authority number from Head Office. The Hirer acknowledges that he is responsible for all punctures and that no claim for tyres will be met without presenting the tyre in question to the owner and/or an agent of the owner. 27. The Hirer must notify the owner and/or its agent of late return of trailer. If the trailer is not returned by the due date (without notification) then POLICE are informed and trailer reported as stolen. See clause 15. 28. Trailers are not to be towed by vehicles greater than 4.5 tonne gross vehicle mass. 29. Late return fees will be charged. 30. MAXIMUM LOAD ON CAR CARRIER AND TANDEM CAGES 1.2 TONES (1200 KILOGRAMS). MAXIMUM LOAD ON SINGLE AXLE TRAILERS UNBRAKED 400kg MAXIMUM LOAD ON SINGLE AXLE TRAILERS BRAKED 700kg 31. IMPORTANT TOWING VEHICLE LIMITATIONS The Aggregate Trailer Mass (i.e. mass of trailer plus load) MUST NOT exceed the maximum towing capacity of the tow vehicle as specified by the vehicle manufacturer. The towing capacity of vehicles is usually provided in the vehicle operator's hand book. 32. Caution Trailers fitted with over-ride brakes may not be towed by a vehicle whose unladen weight is less than the total weight of the trailer and any equipment or load on the trailer. 33. A 50mm diameter tow-ball is a standard requirement for all hire trailers. 34. Our e-mail communications may include HTML-based email messages which requires your computer to be enabled to accept HTML e-mail. REFUND POLICY 34. Any booking alteration or cancellation of booking must be given 24 hours prior to the start date and time of the booking. A refund of the booking fee (less an amount of $20.00 administration fee) in respect of a cancelled booking will only be made if the notice of cancellation is made not less than 24 hours prior to the start date and time of the booking. Any notice pursuant to this clause is to be made by telephoning 1300 883 075 between the hours of Monday and Friday 8am to 5pm, Saturday 8am to 4.30pm and Sunday 8am to 3.30pm. 35. There is no refund for any early return of the hired trailer. 36. The hirer shall not be compensated for any loss of time incurred by the hirer as a result of any component of mechanical failure of the trailer. 37. The Excess reduction covers you our customer in the event of an accident (Accidental damage only) Tyres excluded. 38. The Hirer acknowledges and warrants that all information provided by it is true and accurate and can be relied upom by AWTR U-Haul. VOUCHERS 39. Vouchers are not redeemable for cash. 40. Vouchers must be redeemed by the expiry date given. 41. Vouchers can only be redeemed online at www.trailerrentals.com.au and will not be redeemed by any other means (call centre, hire locations.) 42. Only 1 voucher can be used per hire transaction. Multiple vouchers per hire will not be accepted. 43. To redeem vouchers, a valid credit card number must be given. 44. Lost, damaged or stolen vouchers will not be re issued. 45. Please make your booking carefully, as we do not refund or re issue vouchers if you cancel your voucher booking. 46. All voucher hires are subject to our standard terms and conditions. Dollar Value Vouchers 47. The voucher can only be used towards the value of a hire and damage waiver costs 48. If the full value of the voucher is not used on the first hire, a new voucher will be issued for the remaining balance. This will only be issued via your valid email address upon completion of your voucher hire. 49. Late fees, trailer damages or any other additional charges incurred in excess of the standard hire and damage waiver costs are not covered by the voucher and will be automatically debited from the credit card provided. % Discount Vouchers 50. The % discount voucher can be used to extend a hire, but any additional charges incurred during or after the hire will be charged at the standard rates and automatically debited via credit card. 51. Damage Waiver, late fees, trailer damages or any other additional costs incurred in excess of the standard hire fee and extending the hire costs are not covered by the voucher and must be paid for with the credit card provided. 52. Discount rounded up to nearest dollar. IMPORTANT: HIRER MUST RETURN TO THIS COMPUTER CONSOLE TO RETURN TRAILER. I hereby agree to the terms and conditions. Trailer attached to vehicle by hire customer. Signed:______________________________________________________________